Additional Information
Invoices & Certificates of Attendance
Registration Invoices:
Invoice receipts are attached to the confirmation email you received after registering. If the downloadable invoice receipt does not meet your needs or you need to have your confirmation email resent, contact Event Support. Please include any additional customization you need for your invoice receipt in the request.
Certificates of Attendance:
To request a Certificate of Attendance, please contact Event Support after the event has concluded. Please note: We will verify attendance through the registration system and certificates will only be available after the event is completed.
Refund Policy
Cancellations:
Please visit the bottom of the registration page (scroll to Registration Modification/Cancel Registration section) to modify or cancel your registration. If you need further assistance, contact Event Support.
Refunds will only be issued for cancellations received two weeks prior to the main event start date (including bulk ticket invoice requests, co-located events, and add-ons), and will appear as a credit on the card’s statement 7 – 10 business days after cancellation. Refunds can only be issued on the card the original payment was made.
Substitutions:
If you are unable to attend, you may substitute another attendee in lieu of cancellation. To substitute an attendee, please visit the bottom of the registration page (scroll to Registration Modification/Cancel Registration section) to modify your registration.
